Top 3 Favourite Resources
- Angela Nguyen
- Apr 2, 2020
- 1 min read
This week my Top 3 Favourite resources are:
Master's of scale podcast, special episode: Danny Meyer on the wrenching decision to do layoffs
Two of the things that resonated with me most is during these difficult times: 1) You might have to kill a business in order for it to thrive by the time we move past this pandemic and things return to "normal", 2) The prioritization of stakeholders and how the creation of an employee relief fund can help you strengthen your culture during tough times.
Ad roll’s article: Market Trends and D2C Opportunities in the COVID-19 Landscape
It doesn't matter if you offer an essential service or product or not, now is the time to hunker down on prioritizing customer relationship so businesses should consider focusing on “Customer care, communication, and expectation management.”
HBR's article: How resilience works
Three characteristic of resilient individuals and organizations include:
1.An acceptance of reality
2.A deep belief and strongly held values that life is meaningful
3.Ability to improvise and adapt
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