In a time of constant change, navigating a new leadership role and fostering team cohesion can be a daunting task. I took a proactive approach in supporting one of my clients and this is the feedback that I received from them: “Angela's support in Q4, this normally daunting task felt a lot less overwhelming than I had expected. Angela took the time to have several conversations with myself and other leaders on my team to ensure we had the right tools and advice to adapt to the changing needs of our team. During Q4, Angela recognized the challenges I was facing while transitioning to a new role on a new team. She proactively reached out to introduce herself to me and offer her support. This simple act of initiative set the stage for a meaningful, trusting relationship. What truly sets Angela apart is her dedication to providing tangible assistance. She doesn't just offer vague encouragement; she actively participated in several conversations with me, offering insightful guidance and practical strategies on how I can work with my new team to incorporate changes to existing processes and practices. Recognizing the importance of rapport-building, she shared concrete ideas on how to establish connections with my new team. Furthermore, she provided invaluable assistance in navigating the complexities of change management, facilitating discussions and easing the transition process. Angela's actions had a direct positive impact, fostering a sense of belonging and confidence within the team. By sharing her expertise and offering practical advice, she empowered me to effectively lead and manage change. This not only strengthened my team's dynamics but also contributed to a smoother, more efficient transition into my new role. Moreover, her focus on providing tangible support and facilitating effective change management demonstrates a strong alignment with her pursuit of growth and expertise, shared feedback, and executed with fierce accountability.”

At Suncor, I championed the adoption of a complex digital transformation and system implementation, integrating SAP 4, WorkDay, and ServiceNow. This resulted in a 15% decrease in client resolution time and significantly reduced pay issues and union complaints. For small to medium-sized businesses, this demonstrates my ability to streamline operations and enhance system efficiencies, crucial during scaling phases.

In a post-acquisition scenario at Suncor, I optimized HR processes and led a continuous improvement project team. This drastically reduced redundancies and ensured that key stakeholders were informed and properly integrated into the new workflows. This experience is directly relevant to companies navigating organizational changes, showcasing my expertise in ensuring seamless transitions and maintaining operational continuity.

As a Co-Founder of Blue Yolk Inc., I generated new business opportunities by consulting with clients on UX/UI, web development, and marketing concepts. This led to significant business growth and more quality referrals for our clients. For small to medium-sized companies, this highlights my ability to drive growth through strategic design and development, enhancing user experience and business competitiveness.

At HYPR Magazine, I developed and implemented business development strategies that increased community partnerships and collaboration by 15%. Additionally, a social media marketing strategy I created boosted Instagram engagement by 35%. This demonstrates my capability to build valuable partnerships and increase brand visibility, essential for scaling businesses.

While at Robert Half, I transitioned the company's manual onboarding and regulatory compliance processes to digital systems, greatly increasing operational efficiency. I also streamlined their onboarding process from 20 steps to five, reducing talent attrition in their pipeline from 50% to 25%. This showcases my skill in process optimization and enhancing employee retention, key for organizations scaling up their workforce.

At Paladin Security, I led full-cycle recruitment for multiple departments, increasing staffing rates from 45% to 93% and decreasing overtime hours. By developing 10 new strategic community partnerships, I increased quality leads by 15%. This experience illustrates my effectiveness in talent management and strategic partnerships, helping businesses efficiently scale their teams.

As a Developmental Behavioural Aide Supervisor at Pacekids Programs, I led the implementation of a new Human Capital Management system, Ceridian Day Force, and coordinated cross-functional teams to consistently meet client goals. This resulted in high client satisfaction and positive ratings. This highlights my ability to lead complex projects and enhance organizational performance during times of change.